User login
Elucidator System Configurations
System Configurations | Available Customer Support
Recommend requirements for each configuration of the Rosetta Elucidator® system are listed below.
System Configurations
| Configurations |
Extended |
Premium |
|---|---|---|
|
Concurrent Users |
2 (min) |
2 (min) |
|
Oracle Software |
DB Enterprise Edition |
DB Enterprise Edition |
|
Access Controls & Auditing |
Yes |
Yes |
|
Test and Development Server Software |
On request |
On request |
|
Technical Support |
Extended |
Premium |
|
Software Upgrade Protection |
Yes |
Yes |
|
Notes (Below) |
See 1,3 |
See 2,3 |
Notes:
- Extended Edition System Configuration includes audit trail and access control functionality and first year Technical Support and Software Upgrade Protection includes electronic delivery of Software Upgrades and assignment of a Technical Account Manager (TAM). A license to the Elucidator Test and Development Server Software is available on request provided that Licensee agrees to comply with the applicable license terms for that Add-on Module. Extended Edition System Configuration use is limited to a single continent (e.g., North America, Europe, Asia) based on the location of the Server and Concurrent Users.
- Premium Edition System Configuration includes audit trail and access control functionality, and first year Technical Support and Software Upgrade protection and on-site System installation and familiarization. A license to the Elucidator Test and Development Server Software is available on erqust provided that Licensee agrees to comply with the applicable license terms for that Add-on Module. Premium Technical Support and Software Upgrade Protection include electronic delivery of Software Upgrades and assignment of a Technical Account Manager (TAM).
- Extended and Premium Edition System specifications for the Elucidator system are set forth on the Rosetta System Specifications Web Site located at: www.rosettabio.com/ela/.
Contact Customer Support for more information on the above configurations.
Additional Hardware Requirements
Visit Hardware Requirements for more information about specific requirements for client and server.
Available Customer Support
We offer customer support for the Elucidator system, including telephone support and dedicated Technical Account Managers.
Visit Customer Support Terms and Customter Support Parameters for more detailed information.
Custom Support through Professional Services
To learn more about customized support offered through our Professional Services, visit Custom Support.